Latest News

NAB and Advantedge Now Accepting IDme

NAB and its subsidiaries, including Advantedge Financial Services, have announced that brokers can now collect and submit customer identification documents through the mobile apps IDme and ZipID, developed respectively by MSA National and Equifax.

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MSA surges ahead to 4th Position on PEXA Leaderboard for week ended 01/09/17 for non transfer invitations

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MSA National and EY mark robotics process automation program milestone

MSA and EY today announced completion of phase 1 of MSA’s robotics process automation (RPA) program. Over its 27 year history MSA has been committed to “Australian staff serving Australian customers”. The deployment of robotics provides MSA with the ability to quickly and effortlessly meet market demand for its white-labelled documentation and settlement services without the need to offshore.

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MSA’s Push on PEXA leader board

MSA is pleased to announce we feature in the Top 5 on the PEXA leaderboard. Commenting on MSA’s performance, PEXA CEO, Marcus Price said: “PEXA would like to extend our congratulations to MSA National who feature prominently on the invitation leader board and are working with their clients in preparation for the refinance compliance date of 1 August 2017.”

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MSA National Appoints Chief Operating Officer

MSA National today announced the appointment of Ms Marjana Cvetanoska as Chief Operating Officer effective from the 22 May 2017. Managing Director, Sam Makhoul said that a key priority for MSA in 2017 is to continue to drive digital transformational solutions for our clients and to cement MSA Nationals position as an innovative, industry leading provider of legal services to the financial services industry.

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News Flash: Does Remote VOI pass the Reasonable Steps test?

VOI rules require that mortgage brokers take reasonable steps to verify the identity of their clients. What constitutes reasonable steps is dependent on the circumstances of each individual case. However, in Schedule 8 of its Model Participation Rules, ARNECC sets out a Verification of Identity Standard, which if followed is deemed to constitute reasonable steps (Rule 6.5.6). The VOI Standard requires:

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MSA launches best practice New-Generation e-Sign Solution

On the 3rd October 2016 MSA became one of the first major outsourced service providers in Australia to embrace digital disruption and go live with its New Generation e-Sign solution.

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MSA launches mobile VOI App - Idme

MSA National has become one of the first Australian law firms to launch a verification of identity mobile phone App that simplifies the VOI process for lenders, brokers, franchisees and loan writers. Aptly named “IDme” the App puts the verification of identity experience in the palm of your hands.

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MSA goes live with e-Settlements via PEXA - DigiSettle

MSA has gone live with PEXA settlements in VIC, NSW and WA. All service providers in the mortgage industry can now conduct PEXA settlements, but the way MSA does it through our DigiSettle technology is truly a work of digital art.

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MSA National Among First To Gain Access to PEXA

MSA National has entered into an agreement with Property Exchange Australia (PEXA) to be one of the first firms able to access PEXA’s online property transfer functionality, participating as an ‘early adopter’ in their full functionality release commencing today.

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"Brokers & Lenders who partner with MSA have happier Customers"