Work in an awesome environment with people who are more like family and friends than colleagues.
MSA has a proud history in representing some of the largest financial institutions in the country.
Most importantly we have fun doing it…… How?
By working in an awesome environment with people who are more like family and friends than colleagues.
By caring for ourselves, each other and the people we come across every day. We strongly adhere to our mission, which is ‘We are people helping people’. To join us at MSA, you need to be the right fit for our family.
You have to sincerely care about others, have a great attitude and a willingness to learn. This will do wonders for your personal and professional growth which is nurtured at MSA.
If you would like to join the MSA Family, please apply now.
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At MSA our mission is not to be good. We want to be GREAT! For MSA to be great, WE the people who make up MSA must be GREAT! MSA is just a company name. It has no soul without its people. A company must show enthusiasm or determination or willpower or empathy. These are personal human qualities.
A company does not innovate. People do. So who is MSA? MSA is you and I.
It is all of us. Therefore the path to greatness starts with each of us.
It is the polar opposite of mediocrity. It means standing out from the crowd! It means going above and beyond what is average.
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What PURPOSE Do We Believe in at MSA? Our First Purpose is YOU. We are committed to helping you develop personally and professionally.
Ultimately, we believe in your happiness! Now here’s the thing: Our partnership is a two way street. For us to help you, you must first help yourself by committing to developing yourself. Together, we will not only grow as individuals but strengthen as a team. As a team, we must then look beyond our needs and onto the needs of each other and those we serve.
“As humans, we value ourselves in equal proportion to the value we add to others.”
Which means we are happiest when we are helping others!
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Our Second Purpose therefore is: helping OTHERS! Customers who are people just like us because:
We believe in serving people from the heart. This can be tough sometimes. Serving people that are nice is easy. True GREATNESS comes when you can give the same level of attention to people who are not so nice. At MSA we believe that the only way you can achieve that, is to foster a culture of love and empathy. These are words you don’t often hear in a corporation let alone a law firm but they are words that mean a lot to us at MSA. It is the secret to our success. And it will be the secret to yours.
Love The invisible force that connects all people on our beautiful planet is love. And without empathy there is no connection. Without connection we lose sight of our purpose.
And without a purpose our personal happiness dips. Passion for showing up at work disappears.
Where there is no love, a task is performed, a box is ticked and a KPI is met. The customer feels like a file number.
Where there is love, there is empathy for the customer’s anxiety for the home loan and there is a genuine willingness to help. People will then feel your connection to their cause. And when you have that connection that’s when the magic happens.
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It is easy to have empathy for others when you can see the impact your work is having on their lives. We are fortunate to work in an industry where we help put people in their dream home.
It could be a couple buying their first apartment, which is an exciting but uncertain time for them. Or a family refinancing their home loan and consolidating their debts to improve cash flow; cash that they will now have to buy better quality food or better quality education for their children.
These are some pretty awesome missions for us to connect with. There are many others you will get to hear about on a daily basis at MSA. You must focus on these stories and look beyond the tasks you are performing.
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At MSA we often see ourselves as superheroes going above and beyond the call of duty and sometimes that is not easy.
When we meet with challenges we must see that as our opportunity to put on a metaphorical cape and mask and do heroic stuff to get the job done. This is when greatness is born.
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At MSA we believe that everyone in the team has a voice. We want to give you that voice. We want to hear from you.
We want to continuously know: Your ideas, Your Achievements, Your challenges, Your Goals.
We are your Dream Team. Our job is to make your life happy at MSA and to make sure that you as an individual is growing on this journey. Our daily mission is to wake up and shine the light on our collective purpose. We believe in you and want to make sure that you realise all your goals and dreams whilst you are at MSA.
Welcome to the family!
