MyVideo

Market First!

MyVideo is a personalised video CX solution delivered to your customers with personalised content, message and call to action via email at any key milestone. For a confidential demo, please contact Sam Makhoul on 0418 888 966.

Key Features:

• Includes customised data extracted live from MSA’s database.
• Customised audio files that bring to life the video and data experience.
• In-house creative resources to develop the script, video and audio.
• Videos are streamed live within seconds of the customer hitting the play button.
• Videos are viewable on any device.
• We can customise any element: Text, Audio, Image.
• Interactive screen to give borrower the option to click on links to purchase other lender products e.g. property insurance.
• Data Security: Video’s are not pre-rendered and hosted. Platform hosted on AWS Australian Servers. Only MSA has access to data.
• Videos result in up to 80% customer engagement compared to under 20% for print or text.
• Dynamic story builder, that allows the viewer to decide where they want the video to go next from menu choices.